Book Publication

A Book translated into Vietnamese to guide us to understand about the service culture and how to upgrade the customer experience. The Vietnamese copyright belongs to Wings Academy.

• Title: Tư duy ngược – Hành trình khách hàng – Chuyện của Josh
• Author: Andre A. Wiringa
• Translators: Huynh Cao Yen Phuong – Nguyen Huong Duong
• Publisher: Thai Ha Books
• Published date: 15 March 2025

More information & Link to buy:

https://shop.thaihabooks.com/tu-duy-nguoc-tg